FAQS

Why home care?

Home care is a desirable option for receiving home care services by request of family and or under the supervision of the patient’s physician. Returning to the comfort and security of one’s home and family for health care can promote quicker recovery and improve the quality of life for both the client and provider. Also, the rising cost of medical care can cause financial hardship to a patient and family. An alternative is “at home” care. It’s cost effective, convenient and we feel that patients recover faster in familiar surroundings.

How do I get personal assisted services?

For information in determining qualification for personal assisted services contact Excel E Care Home Care for a free consultation.

Who pays for home health care?

Most health insurance companies, federally supported agencies, HMO’s, PPO’s, private pays, and workers compensation cover home health care. Excel E Care Home Care will verify the coverage for the patient as well as fill out and submit all the necessary forms for insurance billing. The paperwork is one less thing the patient has to worry about. Also, Excel E Care Home Care is a preferred provider for many insurance companies, and arrangements can be made with other companies to obtain approval for the care that is needed. Each policy provides different coverage, and Excel E Care Home Care’s staff can check your insurance for you in order to determine what coverage is available.

What if I have a problem at night or on the weekend?

Excel E Care has registered nurses, supervisors, and over 500 care attendants that offer coverage 24 hours a day, 7 days a week to assist our clients.

What if I need assistance but do not medically qualify for home health services?

Excel E Care Home Care offers private duty services for patients who may need assistance with general activities of daily living such as bathing, personal hygiene, medications management, meal preparation, laundry and light housekeeping. For more detailed information on these services contact Excel E Care Home Care.

Do you check the background of your employees?

Yes. We conduct a thorough criminal history check and a medical misconduct on all employees. Some of our healthcare providers are CPR certified. Excel E Care Home Care provides in-service training and tests all of our home care providers. In addition, Excel E Care Home Care home care providers are supervised by a Field Supervisor.

WHO WILL NEED HOME HEALTH CARE?
    • Patients who need short term assistance after discharge from the hospital.
    • Chronically ill, terminally ill, or permanently disabled who wish to remain at home.
    • Older adults, who due to illness or disability, need assistance in their home.
    • Family respite, to provide short-term relief for family members caring for a patient or relative who is ill.
    • Children up to the age of 21 that have physical, cognitive or behavioral limitations related to a disability or chronic health condition.
Are there Excel E Care employees available in my area; if not, where are they based?

Excel E Care provides services in 33 counties in Southeast Texas . We employ approximately 700 people from all over the region. The home care staff coming to your home will most likely be from within your community or a surrounding area.

Location

Excel E-Care Home Care
9516 North Freeway
Houston, Texas 77037
USA

Tel: 281-448-2019
Email: contact@excelehomecare.com

Our Services

  • Medication Reminders
  • 24 Hour Monitoring
  • Light Housekeeping
  • Meal Preparations
  • Home Visits

 

  • Telephone Check-in
  • Bathing
  • Errands and Shopping
  • Day or Night Companionship
  • Weekends, Holidays

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